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100% Money Back Guarantee Policy
If you are not 100% satisfied with your purchase, simply return it for a full refund on the items purchased. You can return your purchase for up to 7 days from the purchase date.
If you would like to return an item, please read our shipping and return policy first.
All return shipping costs are the responsibility of the customer.
The product(s) will be inspected upon receipt. All returns must be in the condition you received them and in the original box and/or packaging for full credit to be issued. No credit or exchange will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of silver Van Cleef & Arpels jewelry product caused by customer. Once we have received your return at our warehouse, we will refund your credit card and send you an email stating that your return is completed. Credits normally take 1-2 business days to appear on your credit card statement.
You can exchange your purchase for up to 7 days from the purchase date. All replica Cartier jewelry product exchanges should be mailed to the address that we provided.
Please send us an email right away to specify the name and style you would like to exchange your item for so we can place the new item on hold for you.
The product(s) will be inspected upon receipt. All exchanges must be in resalable condition and all original packaging (including invoice) must be in place. No exchange will be issued if the product shows signs of use. Exchanges will ship out as soon as we receive the original order.
We are always here to help, if you have questions contact our customer service team at email@example.com